Services

Tenant Services

Our tenant services are designed to make your rental experience as seamless, convenient, and enjoyable as possible. We understand that finding the perfect place to call home is only the beginning, and we are here to support you every step of the way.

From the moment you move in, we ensure that you feel welcomed and cared for. Our team works tirelessly to provide fast and efficient services, whether it’s handling maintenance requests, offering flexible communication options, or addressing any concerns you may have. We prioritize transparency and responsiveness to give you peace of mind throughout your stay.

We are committed to creating a living environment that fosters both comfort and community. Regular property upgrades, proactive maintenance, and open communication are at the core of what we do. We also take pride in providing easy access to information and services through digital platforms, helping you stay connected and informed at all times.

Tenant Services

From top to bottom, people-first solutions that make renting in London, UK, easy, safe, and hassle-free.

Life has hiccups; we’re here to help. Updoor’s Instant Maintenance Requests let you report issues straight from the app. From a dripping tap to a faulty heater, just take a picture, add a few words, and our team will take it from there because your safety and comfort mean everything to us.



No more juggling dates and headaches with late fees. With Updoor’s Smart Rent Payment System, everything is organized-you can set up automatic payments and useful reminders. It is about making renting easier and more reliable.

Moving made easy. Our Tenant Move Home Support ensures a seamless transition to your new rental. From detailed moving guides to connecting you with local services, we’re here to make every step stress-free. Experience a smooth move and start feeling at home from day one.

Renting is more than a transaction-it’s about belonging. Updoor’s Community Engagement Hub lets you connect with neighbors, suggest local events, and exchange recommendations. We are growing a friendly, supportive community here in the UK capital.

How Tenant 
Services Work

Smooth Onboarding: Sign up, upload your documents, and discover properties that fit your lifestyle.
1

Smooth Onboarding:

Sign up, upload your documents, and discover properties that fit your lifestyle.

2

Living Experience

Report maintenance issues, manage your payments, and communicate with your community-all from one platform.

3

Feedback & Move-Out Process:

Enjoy an easy, respectful exit and share feedback for future improvements.

Landlord Services

We make property management in London simple, with tailored solutions to grow your rental income and keep your investment healthy.

Stay ahead of the market with AI-powered insights. Our reports help you set fair, competitive rates, ensuring your property appeals to quality tenants.

Updoor goes the extra mile by providing at-no-additional-cost enhancements once a tenancy is agreed: fresh paint, new fixtures, and more. It’s our way of maintaining modern, desirable homes that tenants love.

Prevent minor issues from becoming major headaches. We track your property’s condition proactively to help you stay on top of expensive repairs and maintain a safe and welcoming space.

Advanced analytics from our website help steer you toward better rental strategies with minimized expenses and more returns. Get insightful decision-making that puts your property on the UK map.

How Landlord Services Work

A step-by-step guide to seamlessly managing your properties, from listing to maintenance, with expert support at every stage.

Easy Start-up

register, put in your advert, and fill in all relevant documents.

Innovative Management

be able to get an overview of every maintenance required, current market valuation, and profit earnings.

Improvement

implement upgrades suggested and strategies towards increased pricing. Engaging Opportunities.

Rewarding Connections
Landlord & Tenant Referral Program

Share the opportunity, earn exclusive rewards, and help others discover seamless rental and property management solutions.

Landlord Referral Program

Your network is valuable. Refer fellow landlords and enjoy perks like cash bonuses, fee discounts, or upgrade credits. Sharing Updoor is a mutually beneficial way of strengthening the London rental community and enhancing your investment.

Tenant Referral Program

Love renting with Updoor? Spread the word. Recommend us to friends or family and receive rewards, such as rent discounts or gift cards. Grow the community and benefit from a more connected, supportive way of living.